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THE WHITE CROWNE

Accessibility Assessment

Last Reviewed: October 2026

Our Commitment to an Accessible Shopping Experience

At THE WHITE CROWNE, we believe that fashion and online shopping should be accessible to everyone.

We are committed to creating a website experience that is welcoming, usable, and as inclusive as reasonably possible for visitors with different abilities, devices, and methods of accessing the internet.

Our website is designed to provide access to our fashion collections, product information, shopping features, customer support, and other services through a clear and user-friendly digital experience.

The website currently includes navigation for areas such as New Arrivals, Women, Men, Collections, Trending, Offers, FAQs, Contact Us, and customer policies.

Our Accessibility Approach

We recognize that accessibility is an ongoing process rather than a one-time activity.

As our website, products, features, and technologies continue to develop, we aim to identify and address accessibility barriers and improve the experience for all visitors.

Our accessibility efforts focus on making important website functions easier to understand, navigate, and use, including:

  • Website navigation and menus;

  • Product discovery and browsing;

  • Product information and selection;

  • Search functionality;

  • Shopping and cart-related features;

  • Forms and customer enquiries;

  • Frequently Asked Questions;

  • Policy and informational pages;

  • Mobile and desktop browsing;

  • Links and interactive elements;

  • Images and other visual content.

Accessibility and Website Content

We aim to present website content in a clear and understandable manner.

Product and collection information should be structured so that customers can understand the available choices before making a purchase.

Our website includes product collections for men's and women's fashion, footwear, blazers, evening wear, new arrivals, trending products, and offers.

We also provide supporting information such as frequently asked questions and sizing guidance to help customers navigate their shopping experience.

Images and Alternative Text

Images are an important part of a fashion website because they allow customers to understand the appearance, style, colour, and presentation of products.

We aim to provide meaningful alternative text and appropriate image descriptions wherever practical and appropriate.

Decorative images should not unnecessarily interfere with users who rely on assistive technologies.

Because product photography and promotional imagery may change regularly, accessibility information associated with images may also require periodic review.

Keyboard Navigation

We aim to make essential website functions accessible to visitors who navigate websites using a keyboard or other keyboard-equivalent input methods.

Interactive elements such as navigation links, buttons, forms, product controls, and other important functions should have a logical navigation order and should provide a visible indication when they receive focus.

We will continue reviewing interactive components as website features are added or modified.

Screen Readers and Assistive Technologies

We recognize that some visitors may use screen readers, magnification software, voice-control technology, alternative input devices, or other assistive technologies.

Our accessibility efforts therefore include consideration of:

  • Meaningful headings and page structure;

  • Descriptive links;

  • Form labels and instructions;

  • Alternative text for relevant images;

  • Logical content order;

  • Accessible interactive controls;

  • Clear error and status messages;

  • Sufficient distinction between content and background;

  • Compatibility with commonly used assistive technologies.

Accessibility can vary depending on the browser, device, operating system, assistive technology, and other user settings.

We therefore continue to review the Website across different environments.

Colour, Typography and Readability

We aim to maintain sufficient visual clarity throughout the Website so that text, controls, and important information can be distinguished from their backgrounds.

We also aim to use readable typography, appropriate spacing, clear headings, and structured content to improve readability.

Where promotional graphics, photographs, or other visual elements contain text, we recognize the importance of ensuring that essential information is not communicated exclusively through imagery.

Mobile Accessibility

THE WHITE CROWNE is designed to be accessible across different screen sizes, including mobile devices and desktop computers.

We recognize that many customers access online stores primarily through smartphones.

We therefore aim to provide responsive layouts, readable text, appropriately sized interactive elements, and accessible navigation on smaller screens.

Our website includes mobile shopping functionality and responsive navigation intended to allow customers to browse collections and products from different devices.

Forms and Customer Support

We aim to make customer-facing forms understandable and straightforward to use.

Where customers need assistance with an order, product, delivery, payment, or another matter, they should be able to contact our support team through the available communication channels.

If you experience difficulty using a particular form or Website feature because of an accessibility barrier, we encourage you to contact us so that we can assist you through an alternative method where reasonably possible.

Third-Party Services

Some functionality on an online shopping Website may depend on third-party platforms, applications, payment providers, embedded services, analytics technologies, social-media integrations, or other external technologies.

While we seek to work with services that support accessible digital experiences, we may not have complete control over the accessibility of third-party systems.

Where a third-party service creates an accessibility barrier, please contact us and describe the issue so that we can investigate the available alternatives.

Accessibility Standards

Our accessibility efforts are informed by generally recognized web accessibility principles, including the Web Content Accessibility Guidelines (WCAG) developed by the World Wide Web Consortium (W3C).

We understand that meeting accessibility standards requires continuous testing, maintenance, and improvement.

Accordingly, this page should not be interpreted as a guarantee that every page, component, third-party service, or piece of content on the Website will always conform to every accessibility requirement.

Ongoing Improvements

We regularly review our Website experience and may make improvements to navigation, design, content, functionality, and technical implementation.

As new products, collections, promotional materials, applications, and Website features are introduced, accessibility considerations may also be incorporated into the development and review process.

Our goal is to identify barriers where reasonably possible and take appropriate steps toward improving accessibility.

Report an Accessibility Issue

If you encounter an accessibility barrier while using THE WHITE CROWNE, we encourage you to let us know.

When contacting us, please provide as much of the following information as possible:

  • The page or Website feature where the problem occurred;

  • A brief description of the accessibility issue;

  • The device and operating system you were using;

  • The browser or assistive technology, if applicable;

  • The steps that led to the issue; and

  • Any alternative method that would help you access the information or service.

This information can help us investigate the issue more effectively.

Accessibility Contact

THE WHITE CROWNE

Accessibility Support: support@thewhitecrowne.com
Customer Support: support@thewhitecrowne.com
Phone: +91 7085244962
Business Address: Thangmeiband Hijam Leikai, Imphal West, Manipur – 795001, India

Subject: Accessibility Assistance

We will review accessibility-related enquiries and, where reasonably possible, work toward providing an appropriate response or alternative means of accessing the requested information or service.

Accessibility Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM, excluding public holidays.

Our Continuing Commitment

Accessibility is an ongoing responsibility.

We are committed to listening to our customers, learning from accessibility feedback, and improving the digital experience provided by THE WHITE CROWNE.

We want every visitor to have the opportunity to explore our collections, discover products, understand our services, and interact with our Website with confidence and independence.

THE WHITE CROWNE
Fashion for Every Individual. An Experience Designed for Everyone.

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